Terms and Conditions are very important information, please read carefully who are making your particular trekking, peak climbing or expeditions booking with Mera Alpine Treks & Expedition Company. The term and conditions contain the information to the client regarding the procedures of Booking Confirmation, Payment & Refund System, Cancellation, and Other Charges levied as per policy. You agree to be bound by the terms and conditions when booking your trip. The following terms and conditions apply to your booking.
Booking & Payment
The Advantage of Booking Early:
If you are satisfied and agreed to travel with us, the sooner you book the better, it will be for arranging your services. If you are planning for your trip in peak season, generally you should book 2 or 3 months in advance because hotel rooms and flight bookings are limited. We confirm your bookings 30-60 days before the trip according to our terms and conditions. We encourage you to book as early as possible to allow us time to make the best services for you.
To confirm your booking, we require an advance deposit of 20% of your trip package price, which will help us to prepare your stay properly, obtaining permits of treks/expeditions/ ascensions, arrangements for the transport, reservation on the interior flights, reservation at Kathmandu, etc. We invite you to send the following photo or scanned documents to our email address or messenger.
- Your Single photo for ID
- Photo or Copy of your passport
- 20% of the package price
- If possible your insurance papers also
This deposit money can be sent by the bank to a bank transfer, Western Union, money grams or credit card (telex transfer or wire transfer) according to your convenience. You can send US dollars or the equivalent in Euro or other currencies.
Banking Detail Information:
Name of the Account Holder:- Pem Thili Sherpa
Receiver’s Bank:- Everest Bank Limited
Account Number:- 01 800 501 202 878
Bank Address:- Chabahil Branch, Kathmandu, Nepal
Bank Telephone No: - 977-1- 01-4464895
Company Address:- Kapan, Kathmandu, Nepal
Account Type:- Current
Swift Code:- EVBLNPKA
*Note: Bank service charge is borne by the clients themselves at the time of deposit.
If you have any queries regarding your travel trip, please don't hesitate to contact us. We are happy to help you in any way we can. You can book a trip simply by sending to our e-mail address.
You are expected to pay the remaining 80% of the amount of your trek in a month before your arrival in Kathmandu, Nepal or after arriving you in Kathmandu, Nepal. This will allow us to better your trip for the stay/trek in lodge during your trip. We reserve the right to cancel the trip if the full payment is not made in time. Package prices are based on twin-sharing basis. Single supplements are available for an additional fee.
Cancellation of a Trip by the Client
In case voluntarily or involuntarily terminated cancellation of your project, you must inform us one month before your arrival in Kathmandu. We will refund 10% of your advanced payment, or you may postpone your travel to a later date. After trip started we will not be able to refund you ordered and remaining to undertake or missed and unused services of the trip price regardless of the reason i.e. accident, mountain sickness, death of a family member, etc.
Cancellation of a Trip by the Company
Mera Alpine Treks and Expedition shall not be responsible for any changes in the itinerary due to unavoidable circumstances i.e. natural disasters, flight cancellation or delay, weather conditions, sickness or accident, government restrictions, political unrest, wars, strikes, road blockage, flood. Any extra cost incurred due to such causes shall be borne by the client on the spot.
If we are compelled to cancel the trip under circumstances beyond our control, like snow, landslide or other unexpected circumstances, we will do our utmost to provide you alternative trip of a comparable nature and value.